Sales Clerk

POST TITLE: SALES CLERK

RESPONSIBLE TO: OPERATION MANAGER                                        

HOURS OF WORK: 42.5 HOURS PER WEEK AND OVERTIME UPON REQUEST

Context and Background

The Sales Clerk is responsible for providing a professional service to all clients visiting the Fond Ferdinand nature reserve.

Duties and Responsibilities: 

As a Sales Clerk with SIF/Fond Ferdinand, you will be required to carry out the following duties:

• Welcome and greet visitors promptly with in a courteously and positive manner
• Operate the till and credit card point of sale machines
• In liaison with the Accounts Technician and Administration Assistant (AA), manage the daily float and assist with reconciliation of monies received at the close of each day
• Sells tickets and coco-de-mer nuts
• Keeps proper record of statistics of all sales and ensures that monies received are kept safe
• Ensures that monies received correlate with sales. Any discrepancies must be explained/justified or action will be taken through a subtraction of monies lost from the monthly salary
• Ensure that you are familiar with the contents of the Fond Ferdinand Reserve leaflet and any pertinent information which should be relayed to clients
• Assist clients with the correct information about SIF/Fond Ferdinand and the UNESCO Heritage Sites of Valle de Mai and Aldabra
• Listens for visitors feedback and ensure that relevant information is passed on to your immediate supervisor for further follow up
• Ensures that the work station is kept clean and tidy at all times with constant sanitizing of the visitors area
• Assists the Administrative Assistant with necessary reporting to ticket and souvenir sales as well as with banking and other work associated with the taking and reporting of revenue from daily sales
• Take bookings for guided tours
• In liaison with the OM assist with the pre-tagging and tagging of coco-de-mer nuts.
• Ensures the nuts are displayed in a visual manner. Prepare for pre-tagging of coco-de-mer nuts to be sent to Mahe in liaison with the OM.
• Assist the Logistic and Stores Clerk as and when required.

MINIMUM REQUIREMENTS:

Diploma in Business Studies – Office Management with at least 2 years working experience

OR

Graduate in a Post-Secondary institution with at least 3 years work experience in similar field

SKILLS AND ATTRIBUTES

• High standards of personal appearance and attitudes
• Must show initiative and be responsible.
• Hardworking and motivated, ability to handle work pressure
• Good verbal and written communication skills
• Confidential/trustworthy/reliable
• Computer literate (MS Office)
• Ability to manage cash
• Ability to follow directions