Visitor Attendant (x2) - Fond Ferdinand

Type: 
Paid
Closing date: 
09 Jul 2022
Section: 
VDM

POST TITLE:            VISITOR ATTENDANT

RESPONSIBLE TO: PROPERTY MAINTENANCE SUPERVISOR/OPERATION MANAGER

HOURS OF WORK: 45 HOURS PER WEEK AND OVERTIME UPON REQUEST

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DUTIES:-

  • Meet and greet visitors on arrival at the reserve.
  • Be punctual. Advise supervisor in the event the tour cannot be delivered.
  • Deliver personal introduction and provide explanation of the Ravin de Fond Ferdinand Reserve’s heritage centre and other popular attractions of the reserve (cemetery and other areas of cultural interest)
  • Adhere to schedule and duty roster
  • Provide visitors with knowledgeable information of the various services available on site.
  • Demonstrate leadership skills by ensuring that all guided tours are carried out with professionalism.
  • Respect time allocated for guided tours and be punctual for all schedule tours
  • Be a cultural ambassador by always addressing client in a language that they can understand. (Please note that speaking in a language clients do not understand can create a barrier between the clients and the guide)
  • Maintain clear and effective communication flow with client offering commentary and interacting through giving information which will allow visitors to fully experience and appreciate FF natural and historical highlights
  • Wear appropriate uniform and name badge at all time, as to enable clients to better identify you as the FF guided personnel.
  • Ask for feedback with clients after each tours and thanks client for visiting the reserve.
  • Provide prompt reports on problems encountered.
  • Due to the nature of  work at the reserve  the Visitor Attendant is expected to assist with any other related duties that may be assigned by the supervisor

MINIMUM REQUIREMENTS:

Diploma in Tourism and Tour Guiding OR Graduate of Business Studies-Office Management and fluency to speak English and French (knowledge of other languages will be an advantage) with at least 2 years working experience in similar field

OR

Graduate in any Post-Secondary institution with at least 3 years work experience in similar field

 

SKILLS AND ATTRIBUTES

  • High standards of personal appearance and attitudes
  • Must show initiative and be responsible.
  • Hardworking and motivated, ability to handle work pressure
  • Physically fit
  • Good verbal and written communication skills
  • Confidential/trustworthy/reliable
  • Computer literate (MS Office)
  • Ability to follow directions

Please note this vacancy is only open to Seychelles applicants. Apply for this post by sending your CV, and a cover letter explaining your capability and suitability for this position. Applications and enquiries on this position can be made at info@sif.sc.

The deadline for applications is 09/07/22

 

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