SALARY BAND: SG 11
RESPONSIBLE TO: Deputy Chief Executive Officer
LOCATION: Head Office
HOURS OF WORK: 37.5 hours per week (expected to work overtime)
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SUMMARY & BACKGROUND
The Head of Commerce and Tourism will lead and manage the organization’s commerce and tourism initiatives, focusing on sales growth and enhancing visitor experiences.
JOB RESPONSIBILIES
- Develop and oversee the implementation of strategies to enhance commerce and tourism operations, ensuring alignment with organizational goals, and establish standard operating procedures.
- Conduct regular analysis of sales performance and visitor statistics to identify sales potential and trends, providing actionable recommendations to management and submitting timely reports.
- Supervise the sales department, providing coaching and training to ensure consistent service delivery and achieve profitable growth in sales revenues. Set sales targets and diversify revenue streams to maximize profitability.
- Ensure exceptional visitor experiences by overseeing tourism activities across all SIF sites, promoting high-quality services and sustainable practices to enhance visitor engagement and preserve the environment.
- Manage SIF and third-party stocks, oversee inventory optimization strategies to minimize wastage, and ensure timely reconciliations and payments to suppliers.
- Manage the department budget, ensuring effective allocation of resources and adherence to financial guidelines while identifying opportunities for cost savings and revenue generation.
- Performance Monitoring and Reporting: Establish and monitor KPIs related to sales, visitor satisfaction, and inventory management, utilizing data to support continuous improvement and operational efficiency.
SKILLS AND ATTRIBUTES
- Ability to manage/lead a team
- Exceptional interpersonal skills
- Excellent written and verbal communication skills (both internally and externally)
- problem-solving and analytical skills to interpret sales performance and market trend information
- Strong time-management skills
- demonstrable leadership and management qualities
- Familiarity with data analysis and reporting
- Hardworking, persistent, and dependable
- Positive and enthusiastic
- Relevant product and industry knowledge
- Knowledge of the POS system
- Fluency in English, French and Creole
- Knowledge of additional languages will be an asset
EDUCATION AND EXPERIENCE
- Minimum a Master’s in Business Administration (MBA) or MSc/MA in Business Management, Marketing or Commerce.
- At least 5 years of successful work experience in business management.
- At least 3 years in supervisory/management role with direct responsibility for staff and resource management.
Apply now with an application form (which can be downloaded from our website, or collected at Mont Fleuri or Vallée de Mai Visitor Centre), your C.V. & a cover letter sent to recruitment@sif.sc. Kindly note deadline for application is Monday 23rd February 2026.