Type: 
Paid
Closing date: 
23 Sep 2024
Section: 
Mahe

JOB DESCRIPTION

 JOB TITLE:                                     ICT Officer

SALARY BAND:                             SG 8

LOCATION:                                     Head Office (but will attend to all SIF sites)

HOURS OF WORK:                       40 hours per week

 

CONTEXT & BACKGROUND

The ICT (Information and Communication Technology) officer will be the professional responsible for managing and maintaining the SIF's IT infrastructure, systems, and networks. The ICT Officer’s role involves ensuring the smooth operation of IT systems, providing technical support to users, implementing IT policies and procedures, and managing IT projects.

 

JOB PROFILE

  • Install, configure, and maintain hardware and software components of the SIF ICT infrastructure, including servers, networks, and peripherals.
  • Monitor system performance and troubleshoot issues, ensuring timely resolution and minimal downtime.
  • Implement and maintain security measures to protect SIF ICT systems and data from unauthorized access, malware, and other threats.
  • Manage user accounts, permissions, and access rights, ensuring compliance with security policies and procedures.
  • Conduct regular backups and disaster recovery procedures to safeguard critical data and systems.
  • Provide technical support and assistance to end users, resolving hardware and software issues and answering technical queries.
  • Collaborate with vendors and service providers to procure ICT equipment and services, ensuring cost-effectiveness and quality.
  • Develop and maintain documentation of ICT systems, configurations, procedures, and troubleshooting guides.

QUALIFICATIONS & EXPERIENCE

  • Advanced Certificate, Diploma or Bachelor's Degree in Information Technology, Computer Science, or related field; professional certifications.
  • Proven experience in ICT support and administration, with a strong technical background in IT systems and networks.
  • Proficiency in installing, configuring, and troubleshooting hardware and software components, including servers, routers, switches, and firewalls.
  • 2+ years of working experience

 

SKILLS & ATTRIBUTES

  • Have a strong technical background in IT systems and networks
  • Excellent problem-solving skills
  • Solid understanding of network protocols and security principles
  • Strong problem-solving and analytical skills, with the ability to diagnose and resolve complex ICT issues efficiently.
  • Excellent communication and interpersonal abilities, with the capacity to convey technical concepts to non-technical users.

Apply now with an application form (which can be downloaded from our website, or collected at Mont Fleuri or Vallée de Mai Visitor Centre), your C.V. & a cover letter sent to info@sif.sc. Kindly note deadline for application is 23rd September 2024